Privacy & Terms
Effective Date: 16th December 2024
Welcome to Sarah RT’s website. By accessing or using our website, services, or products, you agree to abide by the following Terms and Conditions. Please read them carefully.
These terms may change from time to time, and any changes will be posted on this page. We encourage you to review this page periodically.
1. Acceptance of Terms
By using our website and services, you agree to these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any of the terms, please refrain from using our website.
2. Services
Sarah Reaves-Town offers coaching, yoga sessions, workshops, breathwork classes, and other wellness-related services. As part of future business development, Sarah may offer products or services through eCommerce in the future.
All services are provided in accordance with our personal coaching methodology and are subject to availability.
3. User Registration & Account
To book services or make purchases in the future, you may be required to create an account on our website. You must ensure that the information you provide is accurate, complete, and up to date. You are responsible for maintaining the confidentiality of your account credentials and any activity that occurs under your account.
4. Bookings and Payment
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Coaching and Services: For current services such as coaching and yoga, payment may be required before the session. Prices for services will be clearly displayed.
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Future eCommerce: In the event that eCommerce is introduced, we will provide payment processing for products or services, which will be handled through a secure and GDPR-compliant platform.
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Pricing: All services and products are priced in GBP (£), unless otherwise specified.
5. Cancellation and Refund Policy
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Coaching & Services: You may cancel or reschedule your coaching sessions with at least 24 hours’ notice. Late cancellations may be subject to a fee.
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Consumer Rights: We comply with UK consumer rights and distance selling regulations. If physical goods or services are provided, you are entitled to a full refund within 14 days from purchase or receipt, in line with the law. This right may not apply to services once they have been fully provided.
Should Sarah Reaves-Town begin offering eCommerce, any cancellations, returns, or refunds will be processed in compliance with applicable UK law.
6. Data Protection & GDPR Compliance
We are committed to protecting your privacy and complying with GDPR (General Data Protection Regulation). Any personal information we collect from you will be processed and stored securely.
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Personal Data: When you use our website or purchase services, we may collect personal data, such as your name, email address, phone number, and payment details. This information will only be used for the purposes outlined in our Privacy Policy.
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Cookies: We may use cookies to enhance your experience on our website. By continuing to use the site, you consent to the use of cookies as described in our Privacy Policy.
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Third-Party Services: If we introduce eCommerce in the future, we may share your payment data with third-party payment processors in order to facilitate transactions. These processors will comply with their own privacy policies and terms.
7. Intellectual Property
All content on this website, including text, images, logos, videos, and other materials, are owned by Sarah Reaves-Town unless otherwise stated. You are granted a non-exclusive, non-transferable license to access and use the content for personal use only. Any unauthorized use or reproduction of the content is prohibited.
8. Limitation of Liability
While we make every effort to ensure the accuracy and reliability of the content on our website, we cannot be held liable for any damages or loss resulting from your use of the site or services. This includes, but is not limited to, indirect or consequential damages.
9. Future eCommerce Terms
In the future, if we implement eCommerce capabilities, the following terms will apply:
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Transactions: All transactions will be processed through secure, third-party payment systems. You will be provided with clear information on the pricing and payment process before completing any purchase.
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Product Delivery: If physical goods are sold, we will ensure timely and secure delivery, adhering to all consumer protection regulations.
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Returns & Refunds: Any purchases of physical products will be subject to a refund and return policy, in line with applicable laws and consumer rights.
10. Governing Law and Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes related to these Terms will be resolved in the courts of England and Wales.
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Privacy Policy
Effective Date: 16th December 2024
At Sarah RT, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, sign up for our services, or make a purchase. By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you interact with our website and services:
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Personal Identification Information: This includes your name, email address, phone number, and billing address.
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Payment Information: If you make a purchase or book a service, we collect payment details (via secure third-party payment processors).
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Usage Data: We may collect information on how you access and use our website, such as your IP address, browser type, and device type, to improve our services and user experience.
2. How We Use Your Data
We use your data for the following purposes:
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To Provide Services: We use your information to deliver our coaching services, workshops, yoga classes, and any other services you’ve requested.
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To Process Payments: Payment information will be used solely for processing transactions and will be handled by secure, GDPR-compliant third-party payment processors.
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To Communicate with You: We may send you updates, newsletters, and marketing communications (with your consent). You can opt out of receiving these at any time.
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To Improve Our Website and Services: We use usage data to analyze how our website is used and to improve user experience.
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To Comply with Legal Requirements: We may use your information to comply with applicable laws, regulations, and legal processes.
3. Data Protection
We take the security of your personal information seriously. We use administrative, technical, and physical measures to protect your personal data from loss, theft, misuse, and unauthorized access.
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Encryption: Payment details are securely processed through third-party payment processors, which use encryption to protect your data.
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Data Retention: We will only retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.
4. Sharing Your Data
We do not share your personal data with third parties except in the following circumstances:
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Third-Party Service Providers: We may share your data with trusted third-party service providers (such as payment processors) who assist us in providing services to you. These providers are GDPR-compliant and have access only to the information necessary for them to perform their services.
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Legal Requirements: We may disclose your information if required by law or in response to legal requests by public authorities.
5. Cookies
Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and improve our website functionality. You can manage cookie preferences through your browser settings. By continuing to use our website, you consent to the use of cookies as outlined in our cookie policy.
6. Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data:
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Access: You have the right to request access to the personal data we hold about you.
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Rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
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Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
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Restriction of Processing: You can request to restrict the processing of your personal data under certain circumstances.
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Data Portability: You have the right to request a copy of your data in a structured, commonly used format, and to transmit that data to another controller.
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Objection: You have the right to object to the processing of your personal data for direct marketing purposes.
To exercise these rights, please contact us at reavestown.sarah@gmail.com.
7. Third-Party Websites
Our website may contain links to third-party websites. These third-party sites are not under our control, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.
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Contact Us
If you have any questions regarding these Terms and Conditions or privacy policy, please contact us at:
Email: reavestown.sarah@gmail.com
Phone: 07884 258448